The Site is maintained strictly for individuals who are of legal age to consume alcoholic beverages under applicable law. As a result, we do not request or knowingly collect personal information from individuals under legal drinking age. If you are not of legal drinking age, you should not access the Site.
Information Provided by You
The Site collects information volunteered by you, including but not limited to Contact information, birthdate, gender, household income ranges, consumption habits, product usage, opinions of our products and other personal information (collectively, “Personal Information”). Any Personal Information you provide will be used as indicated on the Site or as stated in this Policy.
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Use of Personal Information
The Personal Information you provide is held by Twisted Wines or an agent of Twisted Wines, and may be used by our affiliates, partners, agents, or licensees. The information will not be sold, exchanged, or otherwise distributed to unaffiliated third parties, except to the extent required by law, or as outlined below:
Agents/Service Providers – The business and operation of Twisted Wines may be supported by other companies and individuals who perform services on our behalf. Personal Information may be provided to these entities under contract including an agreement of confidentiality. The scope of their access will be limited to Personal Information required to perform the functions of these services.
Business Transfers – In the event Twisted Wines is transferred to, or merged with, another company or entity, the Personal Information may be transferred to that company or entity.
Any Personal Information received may be used in the marketing, promotion, and advertising of Twisted Wines. Such information may be used for purposes such as processing your orders; inviting you to participate in online and offline events; to improve the quality of our products and services; and to send promotional communications and offers. Therefore, providing your information may result in making contact with you by mail or other communications (electronic or otherwise) regarding Twisted Wines products, services, promotions, surveys, or events.
Contact Preferences and Opting-Out
Twisted Wines wants to communicate with you in a manner you find helpful. If you do not wish to receive future communications from Twisted Wines, you can choose not to subscribe or if you are already a subscriber you can use the unsubscribe option available at the bottom of any of our promotional emails or you can contact Customer Service. Such communications may include information about products or services, promotions, or upcoming events. Please note that unsubscribing from our promotional material will not prevent Twisted Wines from contacting you for other reasons, such as order confirmations, responses to customer service inquiries, or information about an event for which you have registered.
Twisted Wines takes appropriate steps to protect Personal Information. All information collected through the Site is collected, stored, and processed in the United States. We use reasonable physical, electronic, and administrative safeguards to protect your Personal Information from unauthorized or inappropriate use. However, as no security system is wholly failsafe impenetrable, we cannot guarantee the security of our database or the information you supply while being transmitted to us over the Internet.
Personal Information will be requested when you enter a promotion or sweepstakes on the Site to be used exclusively for the purpose of administering the promotion or sweepstakes. The Personal Information will also be used and stored as set forth under the “Use of Personal Information” section unless otherwise indicated by you through the means provided under “Contact Preferences”. Any further uses of the Personal Information will be outlined in the Official Rules and Regulations for the specific promotion.
California Privacy Rights
If you are a California resident and would like to request that your Personal Information not be disclosed to third parties for direct marketing, you have the option to unsubscribe at no cost to you by following the steps outlined in the “Contact Preferences and Opting-Out” section of this Policy.
Content Updated 5/13/2013
Any change made to the Policy will be considered effective immediately. By using the Site, you consent to the collection, use, and transfer of your information in accordance with the Policy. It is therefore recommended the Policy be referenced on a regular basis. If you do not agree to the Policy, please do not use the Site.
Please direct any questions regarding this policy to Customer Service.
Twisted invites you to drink our wines responsibly.
©2015 Twisted Wine Cellars, Manteca, CA 95336